Frequently Asked Questions

How can we help?

Search for an answer or browse a topic below.

Searches questions and answers across all FAQ topics.

Browse topics

Search results

<div class="faqs-catalog visable" id="faqs-top5">
<h2 class="faqs-catalog-title">Top 5 Frequently Asked Questions</h2>

<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">What is the estimated shipping time and cost to my country? <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>We strive to quickly and seamlessly process your order. Shipping is typically arranged within 1 business day post-purchase. However, very occasionally, it may take 1-3 business days due to public holidays. Taxes and duties are generally covered in most regions, and precise shipping costs will be detailed during the checkout process.</p>
<p>We ship to most countries. Available destinations, shipping options and the quote for your order are shown at checkout using your actual shipping address. Delivery estimates, including “Rest of the World,” do not guarantee service to every destination. If your country is missing or no delivery option appears, please <a href="/en-me/pages/contact-us">contact our team for review</a>. Please use your actual country and address.</p>
<p>For international orders, please bear in mind that customs procedures can vary, potentially impacting delivery times. To find the estimated shipping duration to your country, please refer to the table below.</p>
<table class="faq-table">
<tbody>
<tr>
<th>Destination</th>
<th>Approximate Delivery Time</th>
</tr>
<tr>
<td>Australia</td>
<td>1 - 6 Business Days</td>
</tr>
<tr>
<td>Canada</td>
<td>1 - 10 Business Days</td>
</tr>
<tr>
<td>Europe</td>
<td>10 - 14 Business Days</td>
</tr>
<tr>
<td>Germany</td>
<td>2 - 11 Business Days</td>
</tr>
<tr>
<td>Hong Kong</td>
<td>2 - 3 Business Days</td>
</tr>
<tr>
<td>Japan</td>
<td>1 - 7 Business Days</td>
</tr>
<tr>
<td>Singapore</td>
<td>3 - 5 Business Days</td>
</tr>
<tr>
<td>Taiwan</td>
<td>2 - 5 Business Days</td>
</tr>
<tr>
<td>UAE / Saudi Arabia / Qatar</td>
<td>5 - 7 Business Days</td>
</tr>
<tr>
<td>United Kingdom</td>
<td>2 - 10 Business Days</td>
</tr>
<tr>
<td>United States</td>
<td>2 - 5 Business Days</td>
</tr>
<tr>
<td>Rest of the World</td>
<td>5 - 14 Business Days</td>
</tr>
</tbody>
</table>
<p>Please be advised that orders requiring personalization services will incur an additional processing time of 5-7 business days.</p>
</div>
</div>
 
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">Do I have to pay import tax or custom duties? <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>We cover customs fees in most countries, but this may vary depending on your country's regulations. To determine the shipping cost, including any tax fees, and estimate the delivery time, simply add the item to your cart and proceed to checkout. There, you can input your shipping details to calculate the total cost and view the estimated shipping duration before actually paying for your order.</p>
</div>
</div>
 
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">Do you have a physical store? <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>We primarily operate online across most regions to uphold our premium quality standards without added markups.</p>
<p>You can conveniently browse our entire collection with 24/7 online customer support. Our official website provides global shipping, a 30-day return policy, and a 1-year free warranty to guarantee your satisfaction.</p>
<p>Additionally, you can explore our popular collection at <a href="/en-me/pages/contact-us" target="_blank">our consignment points</a> in Hong Kong.</p>
</div>
</div>
 
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">How do I track my order? <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>Shipping is typically arranged within 1 business day post-purchase. However, very occasionally, it may take 1-3 business days due to public holidays. Once your order is dispatched, you will receive an email confirming the shipping details. Simply use the tracking link provided in the email to monitor the current status of your parcel.</p>
<p>Please be aware that for all international orders, the shipment will undergo destination Customs procedures. Occasionally, the Customs clearance process may lead to delays in the expected shipping timeframe. It is important to note that we have no control over the Customs process and cannot prevent any potential delays.</p>
</div>
</div>
 
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">How do I initiate a return / exchange? <span class="faq-accordion-switch faq-accordion-switch-plus"> <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>You may return the items within 30 days after delivery, provided that they are unworn, unwashed, or otherwise unused with the original packaging. Please note that personalized items are ineligible for returns or exchanges.</p>
<p>To kickstart the return process, carefully follow the step-by-step guide on product handling and submit a return request through our user-friendly <a href="/en-me/pages/returns" target="_blank"> rerturn portal </a>. You can also shoot us an email at <a href="mailto:support@maverickandco.co" target="_blank"> support@maverickandco.co </a>. Our staff will get back to you within 1-2 working days.</p>
</div>
</div>

</div>

<div class="faqs-catalog hidden" id="faqs-products">
<h2 class="faqs-catalog-title">Brand &amp; Products</h2>

<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">Where does Maverick &amp; Co. come from? 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
	</span>
	<span class="faq-accordion-switch faq-accordion-switch-minus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
	</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>We are a brand rooted in the vibrant city of Hong Kong, where our journey began. With a background in the finance industry, we understand the importance of confidence that a quality bag can instill. Like many of our customers, we grew tired of the traditional designer options—either excessively expensive or lacking in practicality. Our focus is on providing chic and utilitarian accessories that empower today's professionals without the hefty price tag.</p>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">Can the bag fit my device? 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
	</span>
	<span class="faq-accordion-switch faq-accordion-switch-minus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
	</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>To ensure a perfect fit, refer to the bag's dimensions listed in the product's specification table or size chart on the product page.</p>
<p>While we use a MacBook for laptop sizing demonstrations, every brand and model has unique dimensions. We recommend comparing these measurements with your device's actual dimensions. If you require additional assistance, our friendly team is always available to help with any sizing queries you may have.</p>
</div>
</div>


<div class="faq-accordion" data-accordion-click="">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">Do you have a physical store? 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
	</span>
	<span class="faq-accordion-switch faq-accordion-switch-minus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
	</span>
</h3>
</div>
<div class="faq-accordion-content" data-accordion-content="" style="display: none;">
<p>We primarily operate online across most regions to uphold our premium quality standards without added markups.</p>
<p>You can conveniently browse our entire collection with 24/7 online customer support. Our official website provides global shipping, a 30-day return policy, and a 1-year free warranty to guarantee your satisfaction.</p>
<p>Additionally, you can explore our popular collection at <a href="/en-me/pages/contact-us" target="_blank">our consignment points</a> in Hong Kong.</p>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">Do you offer gift wrapping? 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>At Maverick &amp; Co., we take pride in our eco-conscious packaging practices. Every product is elegantly enclosed in a dust bag and presented in a sustainable packaging box crafted from recycled materials. Additionally, each package includes a branded greeting card for your personal touch. While we do not provide premium gift-wrapping services, rest assured that your purchase will arrive beautifully packaged and ready to impress.</p>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">Do you customize? 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>Currently, product customization is not available for items listed on our website. Our products are finalized in terms of color, design, and make unless otherwise specified.</p>
<p>However, we do offer personalized engraving services for most of our bags and accessories. To engrave a single product, please click "Add Personalization" on the product page. For custom engraving requests or bulk orders, feel free to reach out to our support team for assistance.</p>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">What type of leather material do you use?
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>We offer a diverse selection of leather materials to provide you with a wide range of choices tailored to meet your unique needs. Our leather options include:</p>
<ul>
<li><strong>Genuine Leather: </strong></li>
<li>Authentic and durable, genuine leather exudes classic charm and lasting strength.</li>
</ul>
<ul>
<li><strong>Recycled Leather:</strong></li>
<li>Sustainable and luxurious, our recycled leather blends eco-consciousness with quality craftsmanship.</li>
</ul>
<ul>
<li><strong>Microfiber Vegan Leather:</strong></li>
<li>Premium and cruelty-free, our microfiber vegan leather mirrors traditional leather's look and feel without compromising on quality or style.</li>
</ul>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">How can I maintain the leather to keep it in optimal condition? 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>To preserve the quality of your leather items, we recommend regular care and maintenance. Use a soft, damp cloth to gently wipe away dust and dirt. Apply a leather conditioner periodically to keep the leather supple and moisturized. Avoid prolonged exposure to direct sunlight and moisture to maintain the leather's luster and longevity.</p>
</div>
</div>
</div>

<div id="faqs-shipping" class="faqs-catalog hidden">
    <h2 class="faqs-catalog-title">Shipping</h2>
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">What is the estimated shipping time and cost to my country?
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Shipping is typically arranged within 1 business day post-purchase. However, very occasionally, it may take 1-3 business days due to public holidays. Taxes and duties are generally covered in most regions, and precise shipping costs will be detailed during the checkout process.
    </p>
    <p>We ship to most countries. Available destinations, shipping options and the quote for your order are shown at checkout using your actual shipping address. Delivery estimates, including “Rest of the World,” do not guarantee service to every destination. If your country is missing or no delivery option appears, please <a href="/en-me/pages/contact-us">contact our team for review</a>. Please use your actual country and address.</p>
<p>For international orders, please bear in mind that customs procedures can vary, potentially impacting delivery times. To find the estimated shipping duration to your country, please refer to the table below.
    </p>
    <table class="faq-table">
        <tbody>
        <tr>
        <th>Destination</th>
        <th>Approximate Delivery Time</th>
        </tr>
        <tr>
        <td>Australia</td>
        <td>1 - 6 Business Days</td>
        </tr>
        <tr>
        <td>Canada</td>
        <td>1 - 10 Business Days</td>
        </tr>
        <tr>
        <td>Europe</td>
        <td>10 - 14 Business Days</td>
        </tr>
        <tr>
        <td>Germany</td>
        <td>2 - 11 Business Days</td>
        </tr>
        <tr>
        <td>Hong Kong</td>
        <td>2 - 3 Business Days</td>
        </tr>
        <tr>
        <td>Japan</td>
        <td>1 - 7 Business Days</td>
        </tr>
        <tr>
        <td>Singapore</td>
        <td>3 - 5 Business Days</td>
        </tr>
        <tr>
        <td>Taiwan</td>
        <td>2 - 5 Business Days</td>
        </tr>
        <tr>
        <td>UAE / Saudi Arabia / Qatar</td>
        <td>5 - 7 Business Days</td>
        </tr>
        <tr>
        <td>United Kingdom</td>
        <td>2 - 10 Business Days</td>
        </tr>
        <tr>
        <td>United States</td>
        <td>2 - 5 Business Days</td>
        </tr>
        <tr>
        <td>Rest of the World</td>
        <td>5 - 14 Business Days</td>
        </tr>
        </tbody>
        </table>
    <p>Please be advised that orders requiring personalization services will incur an additional processing time of 5-7 business days.</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">Do I have to pay import tax or custom duties?
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>

</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>We cover customs fees in most countries, but this may vary depending on your country's regulations. To determine the shipping cost, including any tax fees, and estimate the delivery time, simply add the item to your cart and proceed to checkout. There, you can input your shipping details to calculate the total cost and view the estimated shipping duration before actually paying for your order.</p>
    </div>
    </div>
           
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">Where do you ship from? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Maverick &amp; Co. is rooted in Hong Kong, where our design process begins. To ensure meticulous attention to detail and ethical production standards, our manufacturing center is located in China. This proximity allows us to closely oversee the entire production chain, guaranteeing that each product is crafted with precision and integrity.</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">I have entered a wrong shipping information, what should I do? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>

</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>If you need to change anything about your order, please <a href="/en-me/pages/contact-us" target="_blank">contact us</a> immediately. Once our warehouse has processed your order, we will not be able to make any changes. Please also note that changes could possibly lead to certain shipping delay.</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">How can I track my package’s location and status? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>

</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>You can easily track your package once it has been shipped. You will receive an email with tracking number after the shipment leaves the warehouse. If you need any precise update about your package, it will be the best to call the courier directly.</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">I have entered the correct tracking information, why I still can’t track my package? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>

</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>We send email with tracking link and number only after confirming the shipment has left the warehouse. It might take some time for the express couriers to recognize the shipment and upload the relevant information to the database. If you are still unable to track the shipment after certain time, contact us and we are happy to help.</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">Why my package is delayed? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>We promise to ship out every order in a timely manner. In some occasions, public holidays could lead to slight delays. There might also be some unforeseen circumstances related to the local customs or logistic partners. WhatsApp (852) 67019860 or email to <a href="mailto:support@maverickandco.co" target="_blank">support@maverickandco.co</a> if you have more inquires.</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">Do you ship to P.O. Boxes/APO/FPO? 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
	</span>
	<span class="faq-accordion-switch faq-accordion-switch-minus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
	</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Unfortunately, our courier is not able to deliver to these addresses.</p>
    </div>
    </div>
    </div>

<div class="faqs-catalog hidden" id="faqs-orderpayment">
    <h2 class="faqs-catalog-title">Orders &amp; Payment</h2>

    <div data-accordion-click="" class="faq-accordion">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">How do I track my order? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
    <p>Shipping is typically arranged within 1 business day post-purchase. However, very occasionally, it may take 1-3 business days due to public holidays. Once your order is dispatched, you will receive an email confirming the shipping details. Simply use the tracking link provided in the email to monitor the current status of your parcel.
    </p>
    <p>Please be aware that for all international orders, the shipment will undergo destination Customs procedures. Occasionally, the Customs clearance process may lead to delays in the expected shipping timeframe. It is important to note that we have no control over the Customs process and cannot prevent any potential delays.
    </p>
    </div>
    </div>
    
    
    <div data-accordion-click="" class="faq-accordion">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">Why my tracking link is not working? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
    <p>If you have just received the confirmation email, no worries, the parcel is still on its way. The tracking link may not be functioning due to potential delays in updating the system. We recommend allowing some time for the tracking information to synchronize properly. If the issue persists, please <a href="/en-me/pages/contact-us" target="_blank">contact us</a> for further assistance.</p>
    </div>
    </div>
        
    
    <div data-accordion-click="" class="faq-accordion">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">How long does it take to process my order?
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
    <p>Shipping is typically processed within 1 business day post-purchase. However, very occasionally, it may take 1-3 business days due to public holidays. </p>
    </div>
    </div>
        
    
    <div data-accordion-click="" class="faq-accordion">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">What payment methods do you accept? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
    <p>We accept payments in multiple currencies through Visa, Mastercard, American Express, PayPal, Amazon Pay, Apple Pay, Google Pay, Meta Pay, Discover, Diners Club, Shop Pay, iDeal, Klarna and Venmo.</p>
    </div>
    </div>
        
    
    <div data-accordion-click="" class="faq-accordion">
        <div class="faq-accordion-header">
        <h3 class="faq-accordion-label">Can I modify or cancel my order after it's placed? 
			<span class="faq-accordion-switch faq-accordion-switch-plus">
			  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
			</span>
			<span class="faq-accordion-switch faq-accordion-switch-minus">
			  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
			</span>
		</h3>
        </div>
        <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
        <p>If you need to change anything about your order, please contact us immediately. Once our warehouse has processed your order, we might not be able to make any changes.</p>
        </div>
        </div>
        
    
        <div data-accordion-click="" class="faq-accordion">
            <div class="faq-accordion-header">
            <h3 class="faq-accordion-label">I haven't received an order confirmation. What should I do? 
				<span class="faq-accordion-switch faq-accordion-switch-plus">
				  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
				</span>
				<span class="faq-accordion-switch faq-accordion-switch-minus">
				  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
				</span>
			</h3>
            </div>
            <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
            <p>Normally, a confirmation email will be sent right after you pay your order successfully. Please ensure a correct email address is entered and double check the spam box. Contact us if you cannot receive any confirmation.</p>
            </div>
            </div>
        
    
            <div data-accordion-click="" class="faq-accordion">
                <div class="faq-accordion-header">
                <h3 class="faq-accordion-label">How can I ensure the security of my payment? 
					<span class="faq-accordion-switch faq-accordion-switch-plus">
					  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
					</span>
					<span class="faq-accordion-switch faq-accordion-switch-minus">
					  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
					</span>
				</h3>
                </div>
                <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
                <p>We value our customers’ privacy just as much as you do. Transaction information and your credit card details will be encrypted, and nothing can be examined, used or modified by third parties.</p>
                </div>
                </div>
    </div>

<div id="faqs-returns" class="faqs-catalog hidden">
    <h2 class="faqs-catalog-title">30-Day Return Policy</h2>
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">What is your return policy? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>If you change your mind for any reason, you may return the items within 30 days of delivery provided that they are unworn, unwashed, or otherwise unused with the original packaging. For returns initiated due to a change of mind, customers are responsible for covering the return shipping costs. You can either choose your preferred courier service or opt to purchase a return label from us for added convenience.</p>
    <p>While we maintain a high standard of product quality, unforeseen issues can occur. In the event of receiving a defective product or an incorrect order, please return it to us within 30 days of delivery for a full refund, which includes the shipping costs.</p>
    <p>Please note that personalized items are ineligible for returns or exchanges. We strive to provide a transparent and customer-centric return policy to ensure a satisfactory experience for all our valued customers.</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">How do I initiate a return / exchange? 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>You can initiate a return within 30 days of delivery for items that are unworn, unwashed, or unused, and still in their original packaging.</p>       
    <p>To kickstart the return process, carefully follow the step-by-step guide on product handling and submit a return request through our user-friendly <a href="/en-me/pages/returns" target="_blank">return portal</a>. You can also shoot us an email at <a href="mailto:support@maverickandco.co" target="_blank">support@maverickandco.co</a>. Our staff will get back to you within 1-2 working days.</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">How much will I receive for refund? 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Once Maverick &amp; Co. receives and approves your returned item(s), we will promptly refund the purchase price to you. Please note that additional charges such as taxes, customs, duties, and shipping costs incurred after the initial purchase on www.maverickandco.co are non-refundable.</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
        <div class="faq-accordion-header">
        <h3 class="faq-accordion-label">How long do I have to make a return?
		<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
		</h3>
        </div>
        <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
        <p>You have 30 days to make a return, starting from the date of receiving the item(s).</p>
        </div>
        </div>
        
        
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">Do I need to pay for the return? 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Our return process is designed to be hassle-free. If your order, unused and in its original packaging, is returned within 30 days of delivery, the purchase price will be refunded. Please note that additional expenses such as taxes, customs, duties, and post-purchase shipping costs will not be refunded.</p>
    <p>For returns due to a change of mind, customers are responsible for the return shipping costs. You have the option to select your preferred courier service or purchase a return label from us for your convenience. </p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">Can I return a product that has been personalized? 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Unfortunately, personalized items are ineligible for returns or exchanges.</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">How long does it take to proceed a return? 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Upon receiving the return request from the return portal, it typically takes around 3 business days for approval and further instructions to be provided.</p>
    <p>After receiving your return parcel, our logistics warehouse requires approximately 3-5 business days to handle and process the return. Once processed, credit card refunds may take up to 10 business days to reflect on your statement.</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
        <div class="faq-accordion-header">
        <h3 class="faq-accordion-label">How will I receive the refund?
		<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
		</h3>
        </div>
        <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
        <p>Refunds will be sent to the original purchaser’s method of payment or a gift card (store credits) will be sent out to your registered email.</p>
        </div>
        </div>
    </div>

<div class="faqs-catalog hidden" id="faqs-warranty">
<h2 class="faqs-catalog-title">Warranty Policy</h2>
  
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">What is covered by the warranty? 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>We are proud of our products, materials, and craftsmanship. All Maverick &amp; Co. Products are covered by warranty which guarantees them against manufacturer's defect under responsible use. This warranty only covers products purchased directly from Maverick &amp; Co's official website.</p>
<p><em>Note: luggage is covered by a separate 10-year limited warranty under its own terms — see the <a href="/en-me/pages/luggage-warranty" target="_blank">Luggage Warranty &amp; Trial</a> page.</em></p>
</div>
</div>
  
  
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">What is not covered by the warranty? 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<ul>
<li>Products sold by any third party vendor, retailer, store or website that is not Maverick &amp; Co. are not covered.</li>
<li>Products sold under clearance sales are not covered.</li>
<li>Any situations below that are not classified as manufacturing defects:</li>
<ul>
<li>Normal wear and tear</li>
<li>Damage caused by exposure to extreme environment</li>
<li>Damage occurs from improper usage or maintenance</li>
<li>Misuse, lack of care, mishandling, accident, or other abnormal uses</li>
<li>Use of product other than for its intended purpose</li>
<li>Washing or cleaning</li>
<li>Improper or unauthorized repair</li>
</ul>
</ul>
<p><em>Luggage has its own covered / not-covered breakdown. See the <a href="/en-me/pages/luggage-warranty" target="_blank">Luggage Warranty &amp; Trial</a> page.</em></p>
</div>
</div>
  
  
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">How long is the warranty period? 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>Our products are covered by a 12-month warranty, starting from the day of purchase. It is effective on all covered products purchased from 1st January 2021 onwards. Orders placed prior to this date are not covered.</p>
<p><em>Luggage is the exception: it carries a 10-year limited warranty (starting from the date of purchase, effective on luggage purchased from 1st January 2026 onwards). Details are on the <a href="/en-me/pages/luggage-warranty" target="_blank">Luggage Warranty &amp; Trial</a> page.</em></p>
</div>
</div>
  
  
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">What should I do to make the claim? 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>To start a claim, kindly input your order number and purchase email in our <a href="/en-me/pages/warranty" target="_blank">warranty center</a>. Please be aware that the warranty excludes damages resulting from misuse, normal wear and tear such as scratches, stains, or tears, improper maintenance, or exposure to harsh conditions.</p>
<p>If you have any questions, feel free to reach out to our customer support team at <a href="mailto:support@maverickandco.co" target="_blank">support@maverickandco.co</a>.</p>
<p>* Maverick &amp; Co. reserves the right of final decision on the claim of warranty.</p>
<p><em>For luggage warranty claims and repairs, follow the process on the <a href="/en-me/pages/luggage-warranty" target="_blank">Luggage Warranty &amp; Trial</a> page.</em></p>
</div>
</div>
<br>
<p>For more details, please refer to the <a href="/en-me/pages/warranty" target="_blank">Product Warranty</a> page.</p>
</div>

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

People also bought

Language

Currency

How can we help?

Search results

No matches found