常見問題

我們可以如何幫助您？

搜尋解答，或瀏覽下方主題。

搜尋所有常見問題主題中的問題與解答。

瀏覽主題

搜尋結果

<div class="faqs-catalog visable" id="faqs-top5">
<h2 class="faqs-catalog-title">最常見的 5 個問題</h2>

<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">寄送到我的國家需要多久？運費多少？ <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>我們致力於快速且順暢地處理您的訂單。訂單完成後，我們通常會於 1 個工作天內安排出貨；偶爾因國定假日可能需要 1-3 個工作天。大部分地區的稅金與關稅均已包含在內，確切運費將於結帳流程中顯示。</p>
<p>國際訂單方面，請留意各地清關程序不同，可能影響送達時間。您所在國家的預計運送時間，請參閱下表。</p>
<table class="faq-table">
<tbody>
<tr>
<th>送達地點</th>
<th>預計送達時間</th>
</tr>
<tr>
<td>澳洲</td>
<td>1 - 6 個工作天</td>
</tr>
<tr>
<td>加拿大</td>
<td>1 - 10 個工作天</td>
</tr>
<tr>
<td>歐洲</td>
<td>10 - 14 個工作天</td>
</tr>
<tr>
<td>德國</td>
<td>2 - 11 個工作天</td>
</tr>
<tr>
<td>香港</td>
<td>2 - 3 個工作天</td>
</tr>
<tr>
<td>日本</td>
<td>1 - 7 個工作天</td>
</tr>
<tr>
<td>新加坡</td>
<td>3 - 5 個工作天</td>
</tr>
<tr>
<td>台灣</td>
<td>2 - 5 個工作天</td>
</tr>
<tr>
<td>阿聯酋／沙烏地阿拉伯／卡達</td>
<td>5 - 7 個工作天</td>
</tr>
<tr>
<td>英國</td>
<td>2 - 10 個工作天</td>
</tr>
<tr>
<td>美國</td>
<td>2 - 5 個工作天</td>
</tr>
<tr>
<td>其他地區</td>
<td>5 - 14 個工作天</td>
</tr>
</tbody>
</table>
<p>請注意，需要客製化服務的訂單將增加 5-7 個工作天的處理時間。</p>
</div>
</div>
 
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">我需要支付進口稅或關稅嗎？ <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>我們為大部分國家負擔關稅費用，但實際情況依各國法規而異。若要了解含稅費的運費與預計送達時間，只要將商品加入購物車並前往結帳，輸入您的收件資訊，即可在實際付款前試算總金額並查看預計運送時間。</p>
</div>
</div>
 
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">你們有實體門市嗎？ <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>在多數地區我們主要以線上經營，以維持高品質標準，同時避免額外的加價。</p>
<p>您可以隨時瀏覽我們的完整系列，並享有全天候的線上客服。官方網站提供全球配送、30 日退貨政策與 1 年免費保固，讓您買得安心。</p>
<p>此外，您也可以在香港的<a href="/zh-hant/pages/contact-us" target="_blank">寄售據點</a>親自體驗我們的人氣系列。</p>
</div>
</div>
 
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">如何追蹤我的訂單？ <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>訂單完成後，我們通常會於 1 個工作天內安排出貨；偶爾因國定假日可能需要 1-3 個工作天。訂單寄出後，您會收到一封確認運送資訊的電子郵件，只要點選信中的追蹤連結，即可查看包裹的最新狀態。</p>
<p>請留意，所有國際訂單皆須經目的地海關程序。清關作業偶爾會使實際送達時間較預期延後。我們無法介入海關流程，亦無法避免可能的延誤，敬請見諒。</p>
</div>
</div>
 
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">我該如何申請退貨／換貨？ <span class="faq-accordion-switch faq-accordion-switch-plus"> <span class="faq-accordion-switch faq-accordion-switch-plus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg> </span> <span class="faq-accordion-switch faq-accordion-switch-minus"> <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg> </span> </span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>您可於收貨後 30 天內辦理退貨，惟商品須未經穿戴、未經清洗或未經使用，並保有原廠包裝。請注意，客製化商品不接受退貨或換貨。</p>
<p>開始退貨前，請詳閱商品處理的逐步指引，並透過我們簡單易用的<a href="/zh-hant/pages/returns" target="_blank">退貨專區</a>提出退貨申請。您也可以來信 <a href="mailto:support@maverickandco.co" target="_blank"> support@maverickandco.co </a>。我們的同仁會在 1-2 個工作天內回覆您。</p>
</div>
</div>

</div>

<div class="faqs-catalog hidden" id="faqs-products">
<h2 class="faqs-catalog-title">品牌與產品</h2>

<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">Maverick &amp; Co. 來自哪裡？ 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
	</span>
	<span class="faq-accordion-switch faq-accordion-switch-minus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
	</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>我們是一個根植於活力都市香港的品牌，旅程也從這裡展開。出身金融業的背景，讓我們深知一只好包所帶來的自信有多重要。就像許多顧客一樣，我們也厭倦了傳統名牌的選擇——不是太過昂貴，就是不夠實用。我們專注於提供兼具風格與機能的配件，讓當代專業人士無需負擔高昂價格也能展現自信。</p>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">這款包能放得下我的裝置嗎？ 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
	</span>
	<span class="faq-accordion-switch faq-accordion-switch-minus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
	</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>為確保完美相符，請參考商品頁面規格表或尺寸表中所列的包款尺寸。</p>
<p>我們以 MacBook 作為筆電尺寸的示範，但各品牌與型號的實際尺寸皆不相同，建議您將這些數據與自己裝置的實際尺寸比對。若需要進一步協助，我們的團隊隨時樂意為您解答任何尺寸相關的問題。</p>
</div>
</div>


<div class="faq-accordion" data-accordion-click="">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">你們有實體門市嗎？ 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
	</span>
	<span class="faq-accordion-switch faq-accordion-switch-minus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
	</span>
</h3>
</div>
<div class="faq-accordion-content" data-accordion-content="" style="display: none;">
<p>在多數地區我們主要以線上經營，以維持高品質標準，同時避免額外的加價。</p>
<p>您可以隨時瀏覽我們的完整系列，並享有全天候的線上客服。官方網站提供全球配送、30 日退貨政策與 1 年免費保固，讓您買得安心。</p>
<p>此外，您也可以在香港的<a href="/zh-hant/pages/contact-us" target="_blank">寄售據點</a>親自體驗我們的人氣系列。</p>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">你們提供禮品包裝嗎？ 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>Maverick &amp; Co. 以環保包裝為傲。每件產品都會妥善收納於防塵袋中，並以再生材料製成的永續包裝盒呈現。每份包裹另附品牌賀卡，方便您留下個人心意。我們雖不提供高級禮品包裝服務，但請放心，您的商品送達時包裝依然精緻迷人。</p>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">你們提供客製化嗎？ 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>目前網站上架的商品尚未提供產品客製化。除另有說明外，我們產品的顏色、設計與做工皆為固定規格。</p>
<p>不過，我們的多數包款與配件皆提供客製化刻字服務。單件商品刻字請於商品頁面點選「加入客製化」。如需特殊刻字需求或大量訂購，歡迎與我們的客服團隊聯繫。</p>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">你們使用哪些皮革材質？
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>我們提供多元的皮革材質，讓您依自身需求自由選擇。我們的皮革選項包括：</p>
<ul>
<li><strong>真皮：</strong></li>
<li>真材實料且耐用，真皮散發經典魅力與歷久彌堅的質地。</li>
</ul>
<ul>
<li><strong>再生皮革：</strong></li>
<li>永續而奢華，我們的再生皮革將環保理念與精湛工藝合而為一。</li>
</ul>
<ul>
<li><strong>超細纖維純素皮革：</strong></li>
<li>頂級且不使用動物皮革，我們的超細纖維純素皮革重現傳統皮革的外觀與觸感，品質與風格毫不妥協。</li>
</ul>
</div>
</div>


<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">該如何保養皮革以維持最佳狀態？ 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>為維持皮件品質，建議定期保養。請以柔軟的濕布輕輕拭去灰塵與污漬，並定期塗抹皮革保養油，讓皮革保持柔軟滋潤。避免長時間曝曬於陽光下或處於潮濕環境，以維持皮革的光澤與使用壽命。</p>
</div>
</div>
</div>

<div id="faqs-shipping" class="faqs-catalog hidden">
    <h2 class="faqs-catalog-title">運送</h2>
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">寄送到我的國家需要多久？運費多少？
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>訂單完成後，我們通常會於 1 個工作天內安排出貨；偶爾因國定假日可能需要 1-3 個工作天。大部分地區的稅金與關稅均已包含在內，確切運費將於結帳流程中顯示。
    </p>
    <p>國際訂單方面，請留意各地清關程序不同，可能影響送達時間。您所在國家的預計運送時間，請參閱下表。
    </p>
    <table class="faq-table">
        <tbody>
        <tr>
        <th>送達地點</th>
        <th>預計送達時間</th>
        </tr>
        <tr>
        <td>澳洲</td>
        <td>1 - 6 個工作天</td>
        </tr>
        <tr>
        <td>加拿大</td>
        <td>1 - 10 個工作天</td>
        </tr>
        <tr>
        <td>歐洲</td>
        <td>10 - 14 個工作天</td>
        </tr>
        <tr>
        <td>德國</td>
        <td>2 - 11 個工作天</td>
        </tr>
        <tr>
        <td>香港</td>
        <td>2 - 3 個工作天</td>
        </tr>
        <tr>
        <td>日本</td>
        <td>1 - 7 個工作天</td>
        </tr>
        <tr>
        <td>新加坡</td>
        <td>3 - 5 個工作天</td>
        </tr>
        <tr>
        <td>台灣</td>
        <td>2 - 5 個工作天</td>
        </tr>
        <tr>
        <td>阿聯酋／沙烏地阿拉伯／卡達</td>
        <td>5 - 7 個工作天</td>
        </tr>
        <tr>
        <td>英國</td>
        <td>2 - 10 個工作天</td>
        </tr>
        <tr>
        <td>美國</td>
        <td>2 - 5 個工作天</td>
        </tr>
        <tr>
        <td>其他地區</td>
        <td>5 - 14 個工作天</td>
        </tr>
        </tbody>
        </table>
    <p>請注意，需要客製化服務的訂單將增加 5-7 個工作天的處理時間。</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">我需要支付進口稅或關稅嗎？
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>

</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>我們為大部分國家負擔關稅費用，但實際情況依各國法規而異。若要了解含稅費的運費與預計送達時間，只要將商品加入購物車並前往結帳，輸入您的收件資訊，即可在實際付款前試算總金額並查看預計運送時間。</p>
    </div>
    </div>
           
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">商品從哪裡寄出？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Maverick &amp; Co. 根植於香港，我們的設計流程由此展開。為確保對細節的講究與合乎倫理的生產標準，我們的生產中心設於中國。地理位置相近讓我們能就近監督整條生產鏈，確保每件產品都以精準與誠信打造。</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">我填錯了收件資訊，該怎麼辦？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>

</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>若您需要更改訂單的任何內容，請立即<a href="/zh-hant/pages/contact-us" target="_blank">聯絡我們</a>。訂單一經倉庫處理，我們將無法再做任何更動。另請留意，更改內容可能導致出貨延遲。</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">如何查詢包裹的位置與狀態？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>

</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>包裹出貨後即可輕鬆追蹤。貨品離開倉庫後，您會收到一封含追蹤編號的電子郵件。若需要更精確的最新狀態，建議直接致電快遞業者查詢。</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">我輸入的追蹤資訊正確，為何仍查不到包裹？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>

</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>我們僅在確認貨品已離開倉庫後，才會寄出含追蹤連結與編號的電子郵件。快遞業者辨識貨件並將相關資料上傳至系統可能需要一些時間。若過了一段時間仍無法追蹤，歡迎與我們聯繫，我們很樂意協助。</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">我的包裹為何延遲？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>我們承諾及時出貨每一筆訂單。偶爾國定假日可能造成些許延遲，也可能遇到當地海關或物流夥伴的突發狀況。如有其他疑問，歡迎透過 WhatsApp (852) 67019860 或來信 <a href="mailto:support@maverickandco.co" target="_blank">support@maverickandco.co</a> 與我們聯繫。</p>
    </div>
    </div>
       
       
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">可以寄送到郵政信箱／APO／FPO 嗎？ 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
	</span>
	<span class="faq-accordion-switch faq-accordion-switch-minus">
	  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
	</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>很抱歉，我們的快遞業者無法配送至這些地址。</p>
    </div>
    </div>
    </div>

<div class="faqs-catalog hidden" id="faqs-orderpayment">
    <h2 class="faqs-catalog-title">訂單與付款</h2>

    <div data-accordion-click="" class="faq-accordion">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">如何追蹤我的訂單？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
    <p>訂單完成後，我們通常會於 1 個工作天內安排出貨；偶爾因國定假日可能需要 1-3 個工作天。訂單寄出後，您會收到一封確認運送資訊的電子郵件，只要點選信中的追蹤連結，即可查看包裹的最新狀態。
    </p>
    <p>請留意，所有國際訂單皆須經目的地海關程序。清關作業偶爾會使實際送達時間較預期延後。我們無法介入海關流程，亦無法避免可能的延誤，敬請見諒。
    </p>
    </div>
    </div>
    
    
    <div data-accordion-click="" class="faq-accordion">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">為什麼我的追蹤連結無法使用？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
    <p>若您才剛收到確認信，請別擔心，包裹仍在運送途中。追蹤連結可能因系統資料更新延遲而暫時無法使用，建議稍候一段時間讓追蹤資訊同步。若問題持續，請<a href="/zh-hant/pages/contact-us" target="_blank">聯絡我們</a>以取得進一步協助。</p>
    </div>
    </div>
        
    
    <div data-accordion-click="" class="faq-accordion">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">訂單處理需要多久？
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
    <p>訂單完成後，我們通常會於 1 個工作天內處理出貨；偶爾因國定假日可能需要 1-3 個工作天。 </p>
    </div>
    </div>
        
    
    <div data-accordion-click="" class="faq-accordion">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">你們接受哪些付款方式？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
    <p>我們接受多種貨幣付款，可使用 Visa、Mastercard、American Express、PayPal、Amazon Pay、Apple Pay、Google Pay、Meta Pay、Discover、Diners Club、Shop Pay、iDeal、Klarna 與 Venmo。</p>
    </div>
    </div>
        
    
    <div data-accordion-click="" class="faq-accordion">
        <div class="faq-accordion-header">
        <h3 class="faq-accordion-label">下單後可以修改或取消訂單嗎？ 
			<span class="faq-accordion-switch faq-accordion-switch-plus">
			  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
			</span>
			<span class="faq-accordion-switch faq-accordion-switch-minus">
			  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
			</span>
		</h3>
        </div>
        <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
        <p>若您需要更改訂單的任何內容，請立即與我們聯繫。訂單一經倉庫處理，我們可能就無法再做任何更動。</p>
        </div>
        </div>
        
    
        <div data-accordion-click="" class="faq-accordion">
            <div class="faq-accordion-header">
            <h3 class="faq-accordion-label">我沒有收到訂單確認信，該怎麼辦？ 
				<span class="faq-accordion-switch faq-accordion-switch-plus">
				  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
				</span>
				<span class="faq-accordion-switch faq-accordion-switch-minus">
				  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
				</span>
			</h3>
            </div>
            <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
            <p>一般而言，付款成功後即會立即寄出確認信。請確認您輸入的電子郵件地址正確，並檢查垃圾郵件匣。若仍未收到任何確認信，歡迎與我們聯繫。</p>
            </div>
            </div>
        
    
            <div data-accordion-click="" class="faq-accordion">
                <div class="faq-accordion-header">
                <h3 class="faq-accordion-label">如何確保我的付款安全？ 
					<span class="faq-accordion-switch faq-accordion-switch-plus">
					  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
					</span>
					<span class="faq-accordion-switch faq-accordion-switch-minus">
					  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
					</span>
				</h3>
                </div>
                <div style="display: none;" data-accordion-content="" class="faq-accordion-content">
                <p>我們與您同樣重視顧客隱私。交易資訊與您的信用卡資料皆會加密處理，第三方無法檢視、使用或修改任何內容。</p>
                </div>
                </div>
    </div>

<div id="faqs-returns" class="faqs-catalog hidden">
    <h2 class="faqs-catalog-title">30 日退貨政策</h2>
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">你們的退貨政策是什麼？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>若您因任何原因改變心意，可於收貨後 30 天內辦理退貨，惟商品須未經穿戴、未經清洗或未經使用，並保有原廠包裝。因改變心意而退貨者，退貨運費須由客戶自行負擔。您可自選慣用的快遞業者，或向我們購買退貨標籤以更為便利。</p>
    <p>我們對產品品質要求嚴格，但仍可能發生無法預期的狀況。若收到瑕疵品或錯誤訂單，請於收貨後 30 天內寄回，我們將全額退款，並包含運費。</p>
    <p>請注意，客製化商品不接受退貨或換貨。我們致力於提供透明且以客戶為中心的退貨政策，讓每位重視的顧客都擁有滿意的體驗。</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">我該如何申請退貨／換貨？ 
		<span class="faq-accordion-switch faq-accordion-switch-plus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
		</span>
		<span class="faq-accordion-switch faq-accordion-switch-minus">
		  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
		</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>商品若未經穿戴、未經清洗或未經使用，且保有原廠包裝，即可於收貨後 30 天內申請退貨。</p>       
    <p>開始退貨前，請詳閱商品處理的逐步指引，並透過我們簡單易用的<a href="/zh-hant/pages/returns" target="_blank">退貨專區</a>提出退貨申請。您也可以來信 <a href="mailto:support@maverickandco.co" target="_blank">support@maverickandco.co</a>。我們的同仁會在 1-2 個工作天內回覆您。</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">我可以拿回多少退款？ 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>Maverick &amp; Co. 收到並確認您的退貨商品後，將盡快退還購買金額。請注意，稅金、清關費、關稅與運費等在您於 www.maverickandco.co 完成初次購買後所產生的額外費用，均不予退還。</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
        <div class="faq-accordion-header">
        <h3 class="faq-accordion-label">我有多久時間可以辦理退貨？
		<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
		</h3>
        </div>
        <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
        <p>自收到商品當日起算，您有 30 天的時間可以辦理退貨。</p>
        </div>
        </div>
        
        
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">退貨需要我自行付費嗎？ 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>我們的退貨流程力求簡便。若訂單商品未經使用、保有原廠包裝，並於收貨後 30 天內寄回，我們將退還購買金額。請注意，稅金、清關費、關稅與購買後產生的運費等額外支出不予退還。</p>
    <p>因改變心意而退貨者，退貨運費須由客戶自行負擔。您可自選慣用的快遞業者，或向我們購買退貨標籤，更為便利。 </p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">客製化過的商品可以退貨嗎？ 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>很抱歉，客製化商品不接受退貨或換貨。</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
    <div class="faq-accordion-header">
    <h3 class="faq-accordion-label">退貨處理需要多久？ 
	<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
	</h3>
    </div>
    <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
    <p>我們收到退貨專區送出的申請後，通常需要約 3 個工作天完成審核並提供後續說明。</p>
    <p>退貨包裹送達後，我們的物流倉庫約需 3-5 個工作天處理。處理完成後，信用卡退款最長可能需要 10 個工作天才會顯示於您的帳單。</p>
    </div>
    </div>
    
    
    <div class="faq-accordion" data-accordion-click="">
        <div class="faq-accordion-header">
        <h3 class="faq-accordion-label">退款會以什麼方式退還？
		<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
		</h3>
        </div>
        <div class="faq-accordion-content" data-accordion-content="" style="display: none;">
        <p>退款將退回原購買人的付款方式，或以禮品卡（商店購物金）寄送至您註冊的電子郵件。</p>
        </div>
        </div>
    </div>

<div class="faqs-catalog hidden" id="faqs-warranty">
<h2 class="faqs-catalog-title">保固政策</h2>
  
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">保固涵蓋哪些範圍？ 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>我們對自家的產品、材質與工藝深感自豪。所有 Maverick &amp; Co. 產品均享有保固，於正常使用下保障其不出現製造瑕疵。本保固僅適用於直接於 Maverick &amp; Co 官方網站購買的產品。</p>
<p><em>註：行李箱另適用 10 年有限保固，並依其專屬條款辦理——請參閱<a href="/zh-hant/pages/luggage-warranty" target="_blank">行李箱保固與試用</a>頁面。</em></p>
</div>
</div>
  
  
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">保固不涵蓋哪些範圍？ 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<ul>
<li>由非 Maverick &amp; Co. 的第三方經銷商、零售商、商店或網站販售的產品不在保固範圍內。</li>
<li>出清特賣的產品不在保固範圍內。</li>
<li>下列不屬於製造瑕疵的情況：</li>
<ul>
<li>正常磨損</li>
<li>因暴露於極端環境所造成的損壞</li>
<li>因使用或保養不當所造成的損壞</li>
<li>誤用、疏於保養、操作不當、意外或其他非正常使用</li>
<li>將產品用於非其設計用途</li>
<li>洗滌或清潔</li>
<li>不當或未經授權的維修</li>
</ul>
</ul>
<p><em>行李箱有其專屬的保固／非保固範圍說明。請參閱<a href="/zh-hant/pages/luggage-warranty" target="_blank">行李箱保固與試用</a>頁面。</em></p>
</div>
</div>
  
  
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">保固期有多久？ 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>我們的產品享有 12 個月保固，自購買當日起算。本保固適用於 2021 年 1 月 1 日起購買的所有受保產品，此日期之前的訂單不在保固範圍內。</p>
<p><em>行李箱為例外：享有 10 年有限保固（自購買日起算，適用於 2026 年 1 月 1 日起購買的行李箱）。詳情請見<a href="/zh-hant/pages/luggage-warranty" target="_blank">行李箱保固與試用</a>頁面。</em></p>
</div>
</div>
  
  
<div data-accordion-click="" class="faq-accordion">
<div class="faq-accordion-header">
<h3 class="faq-accordion-label">我該如何提出保固申請？ 
<span class="faq-accordion-switch faq-accordion-switch-plus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 1.30314C0.12793 1.16877 0.181055 1.03125 0.28418 0.928125C0.49043 0.721875 0.82793 0.721875 1.03418 0.928125L8.09355 7.9875L15.0498 1.03125C15.2561 0.825 15.5936 0.825 15.7998 1.03125C16.0061 1.2375 16.0061 1.575 15.7998 1.78125L8.46855 9.11562C8.2623 9.32187 7.9248 9.32187 7.71855 9.11562L0.28418 1.68125C0.17793 1.575 0.12793 1.44062 0.12793 1.30314Z" fill="black"></path></svg>
</span>
<span class="faq-accordion-switch faq-accordion-switch-minus">
  <svg width="16" height="10" viewbox="0 0 16 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0.12793 8.74061C0.12793 8.87498 0.181055 9.0125 0.28418 9.11563C0.49043 9.32188 0.82793 9.32188 1.03418 9.11563L8.09355 2.05625L15.0498 9.0125C15.2561 9.21875 15.5936 9.21875 15.7998 9.0125C16.0061 8.80625 16.0061 8.46875 15.7998 8.2625L8.46855 0.928125C8.2623 0.721875 7.9248 0.721875 7.71855 0.928125L0.28418 8.3625C0.17793 8.46875 0.12793 8.60311 0.12793 8.74061Z" fill="black"></path></svg>
</span>
</h3>
</div>
<div style="display: none;" data-accordion-content="" class="faq-accordion-content">
<p>如需提出申請，請於我們的<a href="/zh-hant/pages/warranty" target="_blank">保固中心</a>輸入您的訂單編號與購買時使用的電子郵件。請注意，保固不涵蓋因誤用、正常磨損（例如刮痕、髒污或破損）、保養不當或暴露於惡劣環境所造成的損壞。</p>
<p>如有任何疑問，歡迎聯繫我們的客服團隊：<a href="mailto:support@maverickandco.co" target="_blank">support@maverickandco.co</a>。</p>
<p>* Maverick &amp; Co. 保留保固申請的最終決定權。</p>
<p><em>行李箱的保固申請與維修，請依照<a href="/zh-hant/pages/luggage-warranty" target="_blank">行李箱保固與試用</a>頁面。</em></p>
</div>
</div>
<br>
<p>更多詳情請參閱<a href="/zh-hant/pages/warranty" target="_blank">產品保固</a>頁面。</p>
</div>

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

其他人也購買了

People also bought

其他人也購買了

People also bought

People also bought

People also bought

其他人也購買了

其他人也購買了

語言

貨幣

我們可以如何幫助您？

搜尋結果

找不到相符結果