Shipping policy

SHIPPING

Do you ship to my country?

Maverick customers live all across the globe, so we ship to all countries worldwide.

How long does it take to ship my order?

We strive to deliver your order swiftly and seamlessly. Shipping is typically processed within 1 business day post-purchase. However, very occasionally, it may take 1-3 business days due to public holidays. Taxes and duties are generally covered in most regions, and precise shipping costs will be detailed during the checkout process.​

For international orders, please bear in mind that customs procedures can vary, potentially impacting delivery times. To find the estimated shipping duration to your country, please refer to the table below.​

Destination Approximate Delivery Time
Australia 1 - 6 Business Days
Canada 1 - 10 Business Days
Europe 10 - 14 Business Days
Germany 2 - 11 Business Days
Hong Kong 2 - 3 Business Days
Japan 1 - 7 Business Days
Singapore 3 - 5 Business Days
Taiwan 2 - 5 Business Days
UAE / Saudi Arabia / Qatar 5 - 7 Business Days
United Kingdom 2 - 10 Business Days
United States 2 - 5 Business Days
Rest of the World 5 - 14 Business Days

Please be advised that orders requiring personalization services will incur an additional processing time of 5-7 business days.​

How much should I pay for the shipping?

To determine the shipping cost, including any tax fees, and estimate the delivery time, simply add the item to your cart and proceed to checkout. There, you can input your shipping details to calculate the total cost and view the estimated shipping duration before actually paying for your order.​

Do I need to pay duties and taxes?

We cover customs fees in most countries, but this may vary depending on your country's regulations. To determine the shipping cost, including any tax fees, and estimate the delivery time, simply add the item to your cart and proceed to checkout. There, you can input your shipping details to calculate the total cost and view the estimated shipping duration before actually paying for your order.​

I have entered a wrong shipping information, what should I do?

If you need to change anything about your order, please contact us immediately. Once our warehouse has processed your order, we will not be able to make any changes. Please also note that changes could possibly lead to certain shipping delay.

How can I track my package’s location and status?

You can easily track your package once it has been shipped. You will receive an email with tracking number after the shipment leaves the warehouse. If you need any precise update about your package, it will be the best to call the courier directly.

I have entered the correct tracking information, why I still can’t track my package?

We send email with tracking link and number only after confirming the shipment has left the warehouse. It might take some time for the express couriers to recognize the shipment and upload the relevant information to the database. If you are still unable to track the shipment after certain time, contact us and we are happy to help.

Why my package is delayed?

We promise to ship out every order in a timely manner. In some occasions, public holidays could lead to slight delays. There might also be some unforeseen circumstances related to the local customs or logistic partners. WhatsApp (852) 6701 9860 or email to support@maverickandc.co if you have more inquires.

Do you ship to P.O. Boxes/ APO/ FPO?

Unfortunately, our courier is not able to deliver to these addresses.

Didn’t find what you were looking for? We are here for anything you need.